Join enterprise-grade Microsoft cloud and customer experience teams where governance, architecture, and customer success come together to deliver scalable, secure, and high-impact digital solutions across global organizations.↚
Remote Microsoft Cloud & Customer Engineering Roles – Power Platform, Teams & Success (Global Opportunities)
We are hiring across multiple Microsoft technology roles including Power Platform, Microsoft Teams engineering, and Customer Success management.
These positions involve enterprise customers, governance frameworks, and mission-critical collaboration and cloud solutions.
Responsibilities
PowerPlatform Admin & Governance / CoE / Dataverse Architect
Design and implement Power Platform governance strategies and best practices
Develop solutions using Power Apps and Power Automate
Work with Power Platform Admin Center and CoE Starter Kit configurations
Support architecture design and troubleshoot existing applications
Build enterprise-level governance frameworks aligned with customer needs
Teams Voice Customer Engineer (German / Mandarin roles)
Work directly with customers to design and support Microsoft Teams solutions
Deliver workshops, pilots, activation, and optimization engagements
Provide expert guidance on Teams Phone and collaboration architecture
Communicate with technical and leadership stakeholders
Support customer deployments and resolve complex technical issues
Customer Success Manager (Support Delivery / CritSit Management)
Manage high-priority customer escalations (CritSit cases)
Coordinate internal and external resources across global teams
Provide 24x7 support coverage for strategic enterprise customers
Ensure effective communication during critical incidents
Drive continuous improvement in escalation and support processes
Mentor internal teams on CritSit handling best practices
Conditions
5–10+ years experience in Microsoft cloud, Teams, or enterprise IT environments (varies by role)
Strong background in customer-facing technical or architectural roles
Experience with Power Platform, Microsoft Teams, or enterprise support systems
Ability to work in global, multi-timezone environments
Strong communication skills (English required; German or Mandarin required for specific roles)
Experience in governance, administration, or enterprise solution delivery preferred
Advantages
Work with global enterprise Microsoft customers
Exposure to cutting-edge Power Platform and Teams technologies
High-impact roles in governance, architecture, and customer success
Opportunities across international regions and languages
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