25 Remote Job Announcement – Ciena
About Ciena
Ciena is a global leader in networking systems, services, and software, enabling customers to adapt and respond to ever-increasing digital demands. The company helps network operators, enterprises, and governments deliver high-speed connectivity solutions through cutting-edge technologies in optical, routing, and automation. Ciena values innovation, inclusivity, and continuous learning while offering remote and flexible career opportunities worldwide.
1. Customer Success Advocate
Location: Irkutsk, Russia (Remote)
As a Customer Success Advocate, you’ll be responsible for ensuring customer satisfaction and retention by driving adoption and delivering value. The role involves collaboration with cross-functional teams to support technical inquiries and optimize client experience. Candidates should have excellent communication skills, customer relationship management experience, and a solid understanding of network technologies.
2. Datapath - Software Engineer
Location: Canada (Remote)
You’ll design, develop, and implement software for high-performance networking products. The position requires proficiency in C/C++ and Python, experience with embedded systems, and a deep understanding of data path architecture. Ideal candidates will have hands-on experience in software development lifecycle and debugging complex systems.
3. Navigator NCS Product Line Manager
Location: Canada (Remote)
Responsible for defining product strategy and managing the full lifecycle of Navigator NCS solutions. You will coordinate between R&D, marketing, and customer teams to ensure alignment with business goals. A strong background in telecom product management and strategic planning is essential.
4. Application Support Engineer – Mulesoft
Location: Gurugram, India (Remote)
Provide support and maintenance for Mulesoft-based integrations across multiple systems. This role includes incident resolution, performance optimization, and collaboration with development teams. Experience in API management and Mulesoft Anypoint Platform is required.
5. DocuSign CLM Developer
Location: Gurugram, India (Remote)
Develop, configure, and maintain DocuSign Contract Lifecycle Management (CLM) solutions. The candidate should have strong experience in Salesforce and document workflow automation, along with integration skills.
6. SVT/PV Engineer – Software Applications
Location: Pune, India (Remote)
Test and validate software applications to ensure quality, reliability, and scalability. Responsibilities include creating test cases, debugging, and collaborating with development teams. A background in software validation and test automation is desired.
7. Manager, Service Reliability Engineering
Location: United States (Remote)
Salary Range: USD 107,800 – 190,700 annually
Lead the Service Reliability Engineering team to ensure system uptime and operational efficiency. The role involves implementing monitoring tools, managing incident responses, and improving automation frameworks.
8. Associate Network Engineer – New Grad
Location: Austria (Remote)
Support network configuration, performance analysis, and troubleshooting. This entry-level role is ideal for recent graduates in telecommunications or computer networking.
9. Consultant, Carrier Managed Service (CMS) Business Development
Location: Brazil (Remote)
Develop and execute business strategies to expand carrier-managed services. Requires strong communication and analytical skills, plus experience in telecom or managed service sales.
10. Advanced Technical Support Engineer
Location: Canada (Remote)
Provide high-level technical support for Ciena’s optical and routing platforms. Troubleshoot complex customer issues and collaborate with engineering teams to ensure resolution.
Other Available Positions:
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Director, Solutions Product Line Management
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Consultant, Sales Engineering
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Consultant, Field Service Engineering
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Data Architect
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Specialist, Field Service Engineering
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Application Support Engineer – Service Reliability
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Consultant, CMS Business Development
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Business Continuity Analyst
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Production Designer
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Renewals, Sr Associate
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Patent Agent
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Senior Marketing Manager – Middle East
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Routing/Switching Networking Solution Sales
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Associate Network Engineer – New Grad (Germany)
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Consultant Sales Engineering (Saudi Arabia)
Apply here: Ciena Careers via LinkedIn