2 Remote & On-site Job Announcement – Segadty
1. Customer Service Representative
Location: Egypt (Remote)
Salary: 8,857 EGP/year – 13,900 EGP/year
Role Overview:
The Customer Service Representative will handle customer inquiries, complaints, and requests via multiple channels (phone, email, chat). This role ensures high levels of customer satisfaction and helps maintain the company’s positive brand image.
Responsibilities:
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Respond to customer inquiries in a timely and professional manner.
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Resolve complaints and provide solutions to meet customer needs.
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Maintain accurate records of customer interactions and transactions.
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Assist in order processing, returns, and account updates.
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Collaborate with internal teams to improve customer experience.
Qualifications:
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Excellent communication skills in Arabic and English.
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Ability to work remotely and manage time efficiently.
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Problem-solving skills and patience in dealing with customers.
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Prior experience in customer service is a plus.
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Familiarity with CRM software is advantageous.
2. Showroom Salesman
Location: Riyadh, Saudi Arabia (On-site)
Salary: 50,000 SAR/year – 120,000 SAR/year
Role Overview:
The Showroom Salesman is responsible for assisting customers in the showroom, promoting products, and driving sales. This role focuses on creating a positive buying experience and meeting sales targets.
Responsibilities:
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Welcome and assist customers visiting the showroom.
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Present and demonstrate products effectively.
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Achieve sales targets and KPIs.
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Maintain showroom appearance and product displays.
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Handle customer inquiries and provide professional advice.
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Maintain accurate records of sales and customer interactions.
Qualifications:
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Strong interpersonal and communication skills.
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Prior experience in retail sales is preferred.
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Ability to meet and exceed sales targets.
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Knowledge of the company’s products is an advantage.
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Customer-focused with a professional appearance.
3. Digital Marketing Specialist
Location: Riyadh, Saudi Arabia (On-site)
Role Overview:
The Digital Marketing Specialist will be responsible for creating, managing, and optimizing online marketing campaigns to drive traffic, engagement, and sales. This role involves analyzing marketing data, implementing strategies, and working closely with sales and content teams.
Responsibilities:
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Develop and execute digital marketing campaigns (social media, email, paid ads).
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Monitor and analyze campaign performance and ROI.
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Manage social media accounts and content strategy.
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Collaborate with internal teams to align marketing initiatives with business goals.
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Research market trends and competitor activities.
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Optimize website and online presence for maximum engagement.
Qualifications:
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Proven experience in digital marketing, social media management, or content marketing.
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Strong analytical and reporting skills.
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Knowledge of SEO, SEM, and online advertising tools.
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Creativity and ability to develop innovative marketing strategies.
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Excellent communication and teamwork skills.