Remote Professional Customer Success & Operations Roles
Customer Success Specialist – Remote
Details
The Customer Success Specialist acts as a strategic technical advisor supporting customer adoption of digital and networking solutions. Responsibilities include designing onboarding journeys, simplifying complex technical concepts for business stakeholders, and driving AI-enabled customer outcomes by aligning technology portfolios with business priorities.
Key Responsibilities
• Deliver consultative customer success solutions.
• Support baseline environment assessment and onboarding optimization.
• Promote adoption of networking, security, and automation platforms.
• Communicate technical concepts to executive and technical audiences.
• Support remote and in-person strategic customer discussions.
Requirements
• Technical or business technology background.
• Strong communication and presentation skills.
• Experience in customer success or solution consulting is preferred.
• Understanding of automation or networking technologies.
Insurance Verification Specialist – Remote
Details
Perform insurance verification and administrative validation processes to support healthcare service operations. The role focuses on confirming coverage information, processing authorization documentation, and supporting corporate operational workflows.
Responsibilities
• Verify insurance eligibility and coverage details.
• Review medical or service authorization records.
• Maintain accurate verification documentation.
• Support patient or client service operations.
Requirements
• Administrative or healthcare operations experience preferred.
• Attention to detail and data accuracy.
• Basic knowledge of insurance verification processes.
• Strong communication and organizational skills.
Ad Operations Specialist – Remote Fintech Campaigns
Details
Support global advertising campaign execution for a fintech client by managing creative trafficking, billing workflows, media coordination, and campaign taxonomy management. Serve as the operational link between creative, finance, and media teams.
Responsibilities
• Manage ad campaign operational workflows.
• Support creative and media asset trafficking.
• Maintain campaign documentation and billing accuracy.
• Collaborate with finance and marketing operations teams.
Requirements
• Digital advertising or marketing operations knowledge.
• Experience with campaign management tools is preferred.
• Analytical and process coordination skills.
• Strong attention to detail.
Supervisor – Case Management & Leave Administration – Remote
Details
Supervise department-level case management operations and leave administration processes. Support staff performance management, workflow coordination, and operational program execution aligned with organizational mission and service quality standards.
Responsibilities
• Oversee daily department operations.
• Support staff performance review processes.
• Coordinate case management programs.
• Align operational practices with organizational values.
• Knowledge of case management or administrative operations.
• Strong organizational and people management skills.
• Ability to manage remote team workflows.
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